Last revised on October 30, 2010
Personal information collected
We collect information:
When you register an account to become a The Referral Rainmaker user (“User”), such as your name, e-mail, employer, country, and a password.
When you add to your profile with further information about yourself or your private contacts, join or post to The Referral Rainmaker Groups, Answers and other Member-to-Member communication.
Like all websites, we automatically receive from your internet use information like your IP address, the URLs of sites from which you arrive or leave the The Referral Rainmaker website, your type of browser, your operating system, your mobile provider, your mobile device, and your ISP.
We retain information you provide in connection with third party services available through The Referral Rainmaker like surveys and polls or other third party research undertaken with your consent.
Uses of personal information
We use the information you provide to:
Enable you to share your information and communicate with other Users, or provide your personal details to third parties offering combined services with The Referral Rainmaker;
Administer your account with us and customize the service we provide to you and other Users; and to
Send you service or promotional communications through email and notices on the The Referral Rainmaker website.
We do not sell, rent, or otherwise provide your personal identifiable information to any third parties for marketing purposes. We also provide you with the means to control whether or not your contact information is viewable to other Users through your profile.
Please note that in order to deliver certain services (for example, The Referral Rainmaker Premium Services), we may share information with third parties. For example, to process subscription payments made by you, we share some of your information with the payment processing company we use.
Your information choices
Review, enhance or edit your personal information through your personal profile page;
Choose what information you make available to search engines through your profile;
Control the messages you receive from The Referral Rainmaker and other Users and how these messages are sent;
Change your settings to control visibility and accessibility through our website; and
Tell us to close your The Referral Rainmaker account.
Your obligations to other Users.
The Referral Rainmaker is a licensee of TRUSTe, an organization established to promote fair information practices. We have agreed to disclose our privacy practices and have them reviewed by TRUSTe. If we cannot resolve your privacy queries, you can raise your complaint with TRUSTe.
Personal information you provide will be secured with industry standards and technology. Since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to The Referral Rainmaker. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications at all times.
How to contact us
If you have any questions or comments please email us at privacy@The Referral Rainmaker.com or contact us at:
The Referral Rainmaker Corporation
2029 Stierlin Court
Mountain View, CA 94043
The mission of The Referral Rainmaker is to connect the world’s professionals to enable them to be more productive and successful. We work to fulfill this mission by helping you, your connections, and millions of other professionals meet, exchange ideas, learn, make deals, find opportunities or employees, work, and make decisions in a network of trusted relationships and groups.
Being part of The Referral Rainmaker means sharing information about yourself with other professionals, communicating with them, as well as working privately on your own. By default, your account is set up to share the information that we have found the vast majority of our Users are interested in sharing. But the amount and type of information you decide to share, and with whom you share it, is up to you.
Here are the three main types of information on The Referral Rainmaker:
Information about yourself that you share. This is the information that your connections, other professionals, and companies see about you. This includes your profile and your contributions to discussions on The Referral Rainmaker Groups, Answers, or other community features The Referral Rainmaker may offer. You have control over what you share, and you can update information at any time.
Communication. We help you communicate with connections and other professionals. Some of this is one-to-one, some of it is in groups, and some of it is public discussion. You decide how much or how little you wish to communicate to individuals or groups.
Private activity. We also provide tools that you can use privately on The Referral Rainmaker (for example, searching, or adding notes to your connections information.) These actions and information are private and we don't share or distribute them to others on the website.
Of course, maintaining your trust is our top concern, so we adhere to the following principles to protect your privacy:
We do not rent, sell, or otherwise provide your personally identifiable information to third parties for marketing purposes.
We do not share any information you have not chosen to display on your The Referral Rainmaker profile to other parties, unless compelled by law, or as necessary to enforce our User Agreement or protect the rights, property, or personal safety of The Referral Rainmaker, its Users, and the public.
All information that you provide will be protected with industry standard protocols and technology.
Please read this policy and send us questions, concerns and suggestions at privacy@The Referral Rainmaker.com.
Information collected by The Referral Rainmaker.
How The Referral Rainmaker uses your information.
Your information choices.
Your obligations as a User.
Important information regarding service eligibility and US Department of Commerce Safe Harbor certification.
How to contact us.
Personal Information Collected
We collect your personal information in the following ways:
In order to become a User, you must provide us the following information to create an account: name, email address, country, and password. Like other passwords, you should choose one that is known only by you. You acknowledge that this information is personal to you, and by creating an account on The Referral Rainmaker, you allow others, including The Referral Rainmaker, to identify you.
In order to connect with others on The Referral Rainmaker, you may use the Services to send invitations either to their The Referral Rainmaker profiles or email addresses if they are not Users. The names and email addresses of people whom you invite will be used to send your invitations and reminders as well as to allow The Referral Rainmaker to help expand your network. Please note that when you send an invitation to connect to another User, that User will have access to your email address because it is displayed in the invitation. Your connections will also have access to your email address. You may not invite anyone you do not know and trust to connect with you.
We may collect information through the The Referral Rainmaker website or through our customer service website in order to, among other things, accurately categorize and respond to customer inquiries and investigate breaches of our terms.
We may collect information about the fact that you use certain features and functionality of The Referral Rainmaker, interact with third party Platform Applications like InApps, click on ads, or participate in research initiatives like polling and surveys on The Referral Rainmaker.
In the course of serving advertisements or optimizing the Services to our Users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through cookies will not be personally identifiable but may provide general segment information (e.g., your industry or geography, career field, or information about your professional or educational background) for greater customization of your user experience. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. The Referral Rainmaker does not store unencrypted personally identifiable information in the cookies.
Advertising and Web Beacons
To support the Services we provide at no cost to our Users, as well as provide a more relevant and useful experience for our Users, we serve our own ads and also allow third party advertisements on the site. These advertisements are targeted and served to Users, by both The Referral Rainmaker and other companies, called ad networks. Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms.
Advertisements on The Referral Rainmaker may be targeted to Users who fit a certain general profile category (e.g., “product managers in Texas”) or may be based on anonymized information inferred from a User’s profile (e.g., industry, compensation bracket, gender, age, ethnic origin, nationality, religion, or other aspects of your life) in addition to a User’s use of the The Referral Rainmaker site. The Referral Rainmaker does not provide personally identifiable information to any third party ad network.
To increase the effectiveness of ad delivery, we may include a file, called a web beacon, from an ad network within pages served by The Referral Rainmaker. The web beacon allows the ad network to provide anonymized, aggregated auditing, research and reporting for advertisers. Web beacons also enable the ad networks to serve ads to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their site.
You may opt-out of use of web beacons in The Referral Rainmaker pages that you view and of placement of a cookie by ad networks in your browser. To opt-out, click here to go to the “Partner Advertising” section and change the setting to “No”. If you opt-out you may lose certain functionality of the The Referral Rainmaker Services, as well as the potential benefit of receiving ads that are targeted to your interests which, in turn, may limit your ability to fully realize the benefits of the The Referral Rainmaker Services to build and leverage your professional network.
Log files, IP addresses and information about your computer and mobile device
Due to the communications standards on the internet, when you visit the The Referral Rainmaker website we automatically receive the URL of the site from which you came and the site to which you are going when you leave The Referral Rainmaker. The Referral Rainmaker also receives the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, mobile device operating system (if you are accessing The Referral Rainmaker using a mobile device), as well as the name of your ISP or your mobile carrier. We use this information to analyze overall trends to help improve the service. The linkage between your IP address and your personally identifiable information is not shared with third parties without your permission, except as described in Section 2.K (“Compliance with Legal Process”), below.
If you link your The Referral Rainmaker account to another account or service, or use other, third-party sites or services in conjunction with your The Referral Rainmaker account, we may collect information related to your use of third party sites and services accessed through The Referral Rainmaker or when you access The Referral Rainmaker through a third-party site or service.
Rights to Access, Correct and Eliminate Information About You
You have a right to access, modify, correct and eliminate the data you supplied to The Referral Rainmaker. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy. You may request deletion of your information at any time by contacting The Referral Rainmaker customer service. We will respond to your request within 30 days.
Uses of personal information
Consent to The Referral Rainmaker Processing Information About You
The Referral Rainmaker Communications
As described in the User Agreement, we will communicate with you through email and notices posted on the The Referral Rainmaker website, messages to your The Referral Rainmaker inbox, or through other means available through the service, including mobile text messages. We may send you a series of emails that help inform new Users about the features of the Services, and we will also send you service messages relating to the functioning of the Services. We may also send you messages with promotional information directly or on behalf of our partners, unless you have opted out of receiving promotional information.
You can change your e-mail and contact preferences at any time by logging into your account and changing your settings related to your email notification choices. If you wish, you can also opt-out of receiving promotional emails by sending a request to The Referral Rainmaker customer service through our customer service site.
Please be aware that you cannot opt-out of receiving service messages from The Referral Rainmaker. Also, if we send communications to you via the carrier service with which you have a mobile communications subscription or otherwise have access, you understand you will pay any service fees associated with your receipt of messages on your mobile device (including text messaging charges).
Many communications you initiate through The Referral Rainmaker (e.g., an invitation sent to a non-User) will list your primary email address and name in the header of the message. Messages you initiate may also provide aggregate information about your network (for instance how many people are in your network), but will not list the people to whom you’re directly connected. Other communications that you initiate through the The Referral Rainmaker website, like a request for an introduction, will list your name as the initiator but will not include your personal email address contact information. Your contact information will only be shared with another User if both of you have indicated that you would like to establish contact with each other.
We use information provided to us (or to third parties with whom it offers combined services) to customize your experience on our website. For example, when you login to your account, we will display the names of new Users who have recently joined your network or recent status updates from your connections.
Sharing Information with Third Parties
The Referral Rainmaker takes the privacy of our Users very seriously, and we do not sell, rent, or otherwise provide your personally identifiable information to third parties for marketing purposes. Further, we will only share your personally identifiable information with third parties to carry out your instructions or to provide the Services or information unless compelled by law, or as necessary to enforce our User Agreement or protect the rights, property, or personal safety of The Referral Rainmaker, its Users, and the public. For example, we use a credit card processing company to bill Users for subscription fees. These third parties do not retain, share, or store any personally identifiable information except to provide these services, and they are bound by confidentiality agreements limiting the use of your information.
We also offer a “public profile” feature that allows Users to publish portions of their The Referral Rainmaker profile to the public internet. This public profile is what search engines will display when someone searches for your name. Users may opt-out of this feature by editing their account settings; however, The Referral Rainmaker does not warrant how often third-party search engines will update their caches, which may contain old public profile information.
We may provide aggregated anonymous data about the usage of the Services to third parties for purposes that we deem, in our sole discretion, to be appropriate, including to prospective advertisers on The Referral Rainmaker.
Working with Third Parties to Offer Services.
We collaborate with third parties to offer services and functionality using The Referral Rainmaker developer tools such as our application programming interfaces (“APIs”). These third parties are either partners (“The Referral Rainmaker Partners”) with whom we have negotiated an agreement to provide services (“Combined Services”), or developers (“Platform Developers”) who have agreed to our API terms in our developer signup flow to build applications (“Platform Applications”). Both the negotiated agreements and our API terms and conditions contain restrictions on access, storage and use of your information.
Also, despite our agreements and technical steps taken to restrict access to and avoid possible misuse of information we may not screen or audit all Combined Services or Platform Applications. We also cannot guarantee that any The Referral Rainmaker Partner or Platform Developer will abide by our agreement. You agree that your use of Combined Services or Platform Applications is on an “as is” basis and without any warranty.
If you, your connections, members of your network, or other Users of The Referral Rainmaker use or interact with any Combined Service or Platform Application, the The Referral Rainmaker Partner or Platform Developer may access and share certain information about you with others, such as your profile information and information visible only to your connections. This includes information about your connections by virtue of you being connected to others. However, because a Combined Service or Platform Application can make calls on behalf of the User interacting with it to access non-public information, the level of detail accessible by the Combined Service or Platform Application through The Referral Rainmaker is constrained by the same settings that govern visibility of your data to that User on The Referral Rainmaker. For example, assuming you have not already given a Platform Developer’s application permission to access your information, your non-public profile information should not be visible to someone using the same Platform Application if it is not otherwise accessible to that person on The Referral Rainmaker.
Please also note that because of our relationship with certain The Referral Rainmaker Partners and Platform Developers, permission to access certain account information may be automatically granted to provide the combined services or functionality. You can view a list of The Referral Rainmaker Partners here.
To revoke permission granted to a Combined Service or Platform Application at any time, please visit the settings page. If the relevant Platform Developer or Application, or The Referral Rainmaker Partner is not listed under Authorized Applications, go directly to the Application Details page for the Platform Application you wish to uninstall. Note, however, that even if you revoke the permission granted a third party, your connections, other members of your network, or other Users of The Referral Rainmaker may still be using the Platform Application, so the Platform Application or Combined Service may still have access to certain information about you, just as those Users do. That is why it is important to only connect to Users you know and trust. To report any suspected misuse of information, contact The Referral Rainmaker’s customer service. The Referral Rainmaker is not responsible for your use of or inability to use any Combined Service or Platform Application, including the content, accuracy, or reliability of applications and the privacy practices or other policies of The Referral Rainmaker Partners or Platform Developers.
Polls and Surveys
Polls and Surveys may be conducted by The Referral Rainmaker, The Referral Rainmaker Users or third parties. As a User, you may be invited to participate in polls and surveys from the The Referral Rainmaker website. Your selection may be random, or it may be based on your non-personally identifiable information, such as job title, geography, company size and/or industry. Whether or not you decide to participate in a poll or survey is completely up to you.
After you complete a poll, you will be given access to the aggregate responses of the poll on a results page. Some third parties may target advertisements to you on the results page based on your answers in the poll. Further, The Referral Rainmaker or third parties may follow up with you via InMail regarding your participation unless you have opted out of receiving InMail messages.
We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personally identifiable information to the third party fulfilling the incentive offer, which will only be used for the purpose of delivering incentives and/or verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive.
We will not disclose any personally identifiable information to any third parties in connection with the conduct of any polls or surveys. Your consent to use any personally identifiable information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it. The Referral Rainmaker is a member of the Council of American Survey Research Organizations (“CASRO”) and abides by CASRO guidelines for market research. You may opt-out of participating in Surveys by changing your settings to stop receiving these inquiries and requests.
We offer search services to help find information and learn more about other Users (for example, you can search for Users with particular expertise or consulting experience, or that you may know from your industry or profession), as well as employment opportunities. The Referral Rainmaker search also allows Users to find jobs, companies, and contributions to the community aspects of the The Referral Rainmaker Services, such as Groups and Answers that will help Users more effectively use The Referral Rainmaker and expand their network. We use information from User profiles and contributions to Groups and Answers to inform and refine our search service.
Answers, Groups, and other Services
If you post on the Answers section of The Referral Rainmaker, participate in The Referral Rainmaker Groups, or import a blog, you should be aware that any personally identifiable information you choose to provide there can be read, collected, or used by other Users of these forums, as well as Platform Developers and other third parties, and could be used to send you unsolicited messages. The Referral Rainmaker is not responsible for the information you choose to submit in these forums.
Testimonials and Advertisements Placed through The Referral Rainmaker DirectAds Service
Compliance with Legal Process
It is possible that we may need to disclose personal information, profile information and/or information about your activities as a The Referral Rainmaker User when required by subpoena or other legal process, or if The Referral Rainmaker has a good faith belief that disclosure is necessary to (a) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (b) to enforce the User Agreement, to investigate and defend ourselves against any third party claims or allegations, or to protect the security or integrity of our site; and/or (c) to exercise or protect the rights, property or personal safety of The Referral Rainmaker, our Users, employees, or others.
Disclosures to others
We may also disclose your personal information and other information you provide to another third party as part of a reorganization or a sale of the assets of The Referral Rainmaker Corporation, a subsidiary or division. Any third party to which The Referral Rainmaker transfers or sells The Referral Rainmaker’s assets will have the right to continue to use the personal and other information that you provide to us.
Your Information Choices
Accessing and Changing Your Account Information
You can review the personal information you provided to us and make any desired changes to the information you publish, or to the settings for your The Referral Rainmaker account including your email and contact preferences, at any time by logging in to your account on the The Referral Rainmaker website. Please be aware that even after your request for a change is processed, The Referral Rainmaker may, for a time, retain residual information about you in its backup and/or archival copies of its database.
Because the mission of The Referral Rainmaker is to connect the world’s professionals to enable them to become more productive and successful, we have established what we believe to be reasonable default settings that we have found most professionals desire. Because Users may use and interact with The Referral Rainmaker in a variety of ways, and because those uses may change over time, we designed our settings to provide our users granular control over the information they share. We encourage our Users to review their account settings and adjust them in accordance with their preferences.
The Referral Rainmaker accounts are also defaulted to allow Users to be contacted to participate in polls, surveys and partner advertising. Click here to change these settings.
Closing Your Account
You can close your account through the The Referral Rainmaker customer service site. If you close your The Referral Rainmaker account, we will remove your name and other personally identifiable information from our publicly viewable database. If you close your account, we have no obligation to retain your information, and may delete any or all of your account information without liability. However, we may retain certain data contributed by you if The Referral Rainmaker believes it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law. The Referral Rainmaker may also retain and use your information if necessary to provide the Services to other Users. For example, just as an email you may send to another person through an email service provider resides in that person’s inbox even after you delete it from your sent files or close your account, emails or InMails you send on The Referral Rainmaker to other Users, as well as your contributions to The Referral Rainmaker Answers or Groups, may remain visible to others after you have closed your account. Similarly, other information you have shared with others, or that other Users have copied, may also remain visible. The Referral Rainmaker disclaims any liability in relation to the deletion or retention (subject to the terms herein) of information or any obligation not to delete the information. The Referral Rainmaker does not control when search engines update their cache, which may contain certain public profile information that has since been removed from The Referral Rainmaker’s publicly viewable database.
If we learn that a User is deceased, we may memorialize the User’s account. In these cases we may restrict profile access, remove messaging functionality, and close an account if we receive a formal request from the User’s next of kin or other proper legal request to do so.
As a User, you have certain obligations to other Users. Some of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly communities of like-minded members such as The Referral Rainmaker:
You must not download or otherwise disseminate any information that may be deemed to be injurious, violent, offensive, racist or xenophobic, or which may otherwise violate the purpose and spirit of The Referral Rainmaker and its community of Users.
You must not provide to The Referral Rainmaker and/or other Users information that you believe might be injurious or detrimental to your person or to your professional or social status.
You must keep your username and password confidential and not share it with others.
Any violation of these guidelines may lead to the restriction, suspension or termination of your account at the sole discretion of The Referral Rainmaker.
Children and Minors
Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.
TRUSTe and Safe Harbor
We also participate in the EU Safe Harbor Privacy Framework as set forth by the United States Department of Commerce and have also self-certified our privacy practices as consistent with U.S.-E.U. Safe Harbor principles: Notice, Choice, Onward Transfer, Access and Accuracy, Security, Data Integrity and Enforcement. As part of our participation in the Safe Harbor Privacy Framework, The Referral Rainmaker has agreed to TRUSTe dispute resolution for disputes relating to our compliance with it.
Please note that by becoming a User, you have given us your express and informed consent to transfer the data that you provide to us to the United States and to process it in the United States.
Please understand that the TRUSTe program only covers information collected through the website www.The Referral Rainmaker.com, and does not cover information that may be collected through software downloaded from our website like the The Referral Rainmaker Toolbar or the Firefox or Outlook Plugins.
Using the The Referral Rainmaker Services after a notice of changes has been sent to you or published on our site shall constitute consent to the changed terms or practices.
In order to help secure your personal information, access to your data on The Referral Rainmaker is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the The Referral Rainmaker website. To protect any data you store on our servers, The Referral Rainmaker also regularly audits its system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to The Referral Rainmaker. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Users of The Referral Rainmaker are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
How to contact us
The Referral Rainmaker Corporation
2029 Stierlin Court
Mountain View, CA 94043